Terms and Conditions.

Thank you for visiting the Stocknow Website at www.store.stocknow.co.za. We kindly ask that you familiarize yourself with our Terms, which include our policies, to ensure your understanding of how they apply to your use of our Website and any online product or service orders you may make.

To ensure compliance, kindly read the rules carefully. By using and/or registering on any part of the website, you agree to abide by these rules.
If you are unable to comply with these rules, kindly refrain from using the Website. Furthermore, along with reviewing this Agreement, we request that you also peruse our Privacy Policy and Copyright Policy. Your use of the Website implies consent to abide by their terms and conditions too.
Should you have any inquiries about our Website, the Terms, products, or services offered by us, feel free to contact customer care at 011 839 6425

GENERAL TERMS

Whose Website is this?

Stocknow (Pty) Ltd, a registered company in South Africa under registration number 2018/261918/07, operates the Stocknow Website at www.store.stocknow.co.za. The company's headquarters are located at 29 Mineral Crescent Crown Mines Johannesburg. It is a subsidiary of Stocknow Ltd. 
Our Company shall receive all the rights and/or defences provided to us in these Terms.

Conditions and terms are applicable.   ,

Your usage of this Website is subject to these Terms. When you access and use the Website, it implies that you have comprehended and accepted these Terms. These Terms constitute our complete agreement with you, replacing any previous terms, conditions, warranties or representations in accordance with applicable law. If you are not willing to comply with these Terms, kindly refrain from using our Website.

These Terms apply to all purchases made online through our Website and Mobile Application.

Revised or updated terms

The Terms may be subject to occasional updates or modifications without prior notice. It is advised that you periodically review them, as your continued use of our Website implies acceptance of any revised or updated versions of the Terms.

Arbitration and the legal system

The laws of the Republic of South Africa govern this agreement. In any case, if a dispute arises regarding our agreement with you, it shall be referred to arbitration in Johannesburg as per the Uniform Rules of the High Court of South Africa and based on applicable legal provisions. The venue for arbitration will be determined by us.

Using our website.

Feel free to explore and utilize our Website solely for your personal, non-commercial shopping and information needs. Any other usage requires our explicit written permission. Unauthorized actions such as using, copying, reproducing, altering or distributing the content of this Website; uploading illegal or harmful data or viruses; establishing links from any external website to ours are strictly forbidden.

If not explicitly stated, the Website is exclusively for your personal use. You are not allowed to permit others to utilize or access the Website, and you bear responsibility for both your own usage and anyone you grant permission to access or use it. It is prohibited to impersonate or pretend to be someone else while using the Website.

Posting and sharing material such as graphics, text, photographs, images, video audio etc. that are considered junk mail or spam, promotional content/advertisements or any commercial offers is prohibited on the website. Furthermore, multiple repetitions of the same post within a day or week are not allowed.

You agree not to use any obscene, indecent, or offensive language or to provide to or post on or through the Website any graphics, text, photographs, images, video, audio or other material that is defamatory, abusive, bullying, harassing, racist, hateful or violent. You agree to refrain from ethnic slurs, religious intolerance, homophobia and personal attacks when using the Website.

By using the Website, you must refrain from utilizing any sexually explicit language or sharing any media content (such as graphics, text, photographs, images, video recordings and audio) that contains sexually explicit material.

Posting any encrypted, invasive, or offensive material that potentially violates laws and regulations is strictly prohibited on the Website. By using the Website, you agree to abide by all legal requirements and understand that non-compliance may result in both civil and criminal penalties.

It is your duty to guarantee that any content, such as graphics, text, photographs, images, video or audio files you share on the Website does not infringe upon the copyrights or trademarks of others. Moreover, it should also respect trade secrets and other personal or proprietary rights owned by third parties unless you have obtained proper permission from their respective owners.

The Website includes various materials, such as graphics, text, photographs, images, video, audio and more ("Assets"). These Assets are protected by copyright and other intellectual property laws. However, we give you a limited license to use these Assets solely for the purposes stated on the Website and subject to this Agreement. Additionally, you must ensure that any copyright or proprietary notices remain intact when using these assets. Including in this limited license is permission to utilize the "look and feel" of the website along with its advertising content ("Website Content").

Copying, reproducing, publishing or making any changes to the Website Content of Stocknow without proper authorization is strictly prohibited as it infringes upon copyright and other intellectual property laws. This includes removing or altering advertising on the website. The ownership of the content remains with Stocknow and its authorized service providers.

Unless allowed by statute or expressly authorized in writing by this Agreement or the Website, you are strictly prohibited from engaging in any commercial activities or unauthorized use of materials obtained through the website. This includes publication, re-transmission, distribution, performance, caching and other similar actions.

By using the Website, you are hereby obligated to not engage in any activities that may disrupt, overwhelm or attack its functionality. You also agree not to modify, reverse engineer or interfere with the associated software, hardware and/or servers of the Website. Additionally, it is expected that you will refrain from impeding or interfering with other users' utilization of the Website.

You are only allowed to connect with our servers and those of our third-party service provider through http requests using a Web browser. Trying to access our servers in any other way, including attempting to use administrator passwords or pretending to be an administrator while accessing the Website or otherwise, is strictly prohibited.

By using this Website, you confirm that Stocknow and its third-party service providers have not examined or endorsed the content of all websites linked to or from it. They are also not liable for any actions or content on these external sites. You link to other services or sites at your own risk.

By using our Website and/or its contents contrary to these Terms, you acknowledge that any loss, damage, harm, claim or cost sustained by Stocknow will be indemnified by you.

In order to identify your computer device when connecting to our Website, cookies are utilized. In case of any unauthorized use, we retain the authority to limit or deny your access and usage of our Website or certain sections thereof.

In the event that we find you are not adhering to these Terms or providing false, inaccurate, or incomplete information, we hold the authority to suspend our Website entirely or any specific portion of it. Additionally, we may terminate your account at any moment according to our own judgment and discretion.

Granting you an extension of time shall not imply a waiver or alteration of any rights or remedies outlined in these Terms or under the law.

Using our Website in locations other than South Africa

Non-resident customers are allowed to utilize our website and make online purchases, as long as the delivery address is located within South Africa. This complies with our terms of service.

The policy on privacy and security of information.

We highly value your privacy and make every effort to safeguard the personal information we store and handle. We ensure that measures are in place to prevent any misuse, loss or unauthorized access, alteration, or disclosure of this data. Our storage includes both our own facilities as well as partnering with trusted service providers.

For more details, please consult our comprehensive Privacy Policy. If you wish to update your information, kindly refer to the contact details of our Call Centre provided in the policy.

Website content accuracy   .

While we make every effort to provide accurate and current information on our Website, there is no guarantee that the displayed content or information is always precise, comprehensive, and up-to-date.

The expressed opinions in comments from our users and invited experts solely belong to them, and they do not reflect our own views, opinions, beliefs or values. 

Your comments.

Your comments, ideas, suggestions and feedback are highly appreciated through our Website. We will not provide any response, maintenance or compensation for your Comments in any form whatsoever. Upon receipt of your Comments, they will become our property without limitations on their use - whether commercially or otherwise.

Stocknow does not endorse, support, sanction, encourage, verify or agree with any comments, opinions or statements posted on forums, blogs or the Website. The views and responsibilities of those who post such information are their own and do not necessarily reflect the views of Pick n Pay or its third-party service providers. You acknowledge that Stocknow and its third-party service providers bear no responsibility nor liability for any information or materials posted by others - including defamatory; offensive; illicit material; even content that violates this Agreement

By using this platform, you confirm that your comments will not infringe upon the rights of any third party, including but not limited to copyrights, trademarks, privacy rights or any other personal or proprietary rights. You agree to refrain from disclosing, submitting or providing any defamatory, illegal abusive or obscene material in your comments. We assume no responsibility for any claims made by third parties regarding your comments and you are solely responsible for addressing any harm caused by them towards such entities.

Intellectual Property   .

We own or have the rights to all logos, text, images, videos, audios and other materials found on this website. This also includes any data and information in our database. You agree to sign any documents required for us to transfer the rights you may acquire from using our content and waive any moral rights associated with it. You are allowed to view, print or store a copy of the information on this website for your personal use only. Any unauthorized use, reproduction/modification/distribution is strictly prohibited and constitutes copyright infringement.

The utilization of our logos, content or images   .

Using the content, logos, or any images from our Website is not allowed unless we grant you written permission. Unauthorized use of such materials would be a violation of our and our licensors' intellectual property rights and is strictly prohibited.

Promotion and web links.

Our Website may contain external hyperlinks. However, these links should not be interpreted as indicating any association between us and the linked third party or an endorsement by us of their services/products. You are responsible for assessing the risks associated with using or relying on any information provided through such external links. At times, advertising and promotional material from third parties might appear on our Website. We do not endorse these individuals/companies or their offerings, so your reliance on any information contained in that material is entirely at your own risk.

Liability disclaimers and exclusions.

Using our website is completely at your own risk. We provide no guarantees or warranties, whether stated explicitly or implied. We cannot guarantee that the functions provided by the website will be uninterrupted or error-free, nor can we ensure that the website itself or the server making it available are free from viruses and other harmful components. We shall not be held liable for any direct, indirect, incidental, special, or consequential loss or damage of any kind resulting from accessing or using our website as well as purchasing any products/services offered on it to extent permitted by law. To use this site and/or purchase any of our products/services you agree (as much allowable under law) to hold us harmless against all losses/damages incurred due to acts/omissions either on behalf of yourself/third party acting with authority in connection with utilizing said services/products. To clarify further regardless if these terms relate negligence/non-performance contractually raise limit legal liability relating breach/negligence which includes more than doubling money amount spent through Website.

Indemnification.

 By accepting this agreement, you agree to protect and compensate Stocknow as well as its affiliates, employees, agents, representatives and third party service providers from any claims or liabilities (including legal expenses) that may arise due to your submissions on the website. This includes unauthorized use of materials obtained through the website or violations of this agreement.